Returns & Exchanges
We want you to be fully satisfied with your Warrior Cats apparel; if your items aren't the perfect fit for your Clan, you can return or exchange them within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Label and Ship
Print the prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.